Reimagining integration for the AI era
AI doesn't replace integration - it makes integration more critical than it's ever been. Support Fusion is building the infrastructure that connects an entire industry for what comes next.
Between them, Greg and Steve have spent decades across every layer of enterprise IT and the service providers delivering into it - building infrastructure, shipping product, and running operations. They'd watched the same friction play out from every angle: work handed off, visibility lost, and hours spent stitching systems together that were never designed to connect.
Three months validating with IT providers and teams around the globe confirmed what they already knew. The need was urgent, and the right infrastructure didn't exist yet. As AI reshapes how IT services are delivered, that infrastructure becomes the foundation everything else runs on.
Co-founder & CEO
Greg led IT operations at Goldman Sachs, KPMG, and Spotless before founding Devicedesk (later Knead), which first drew him into the world of integration. After heading AI & Innovation at 6clicks, he founded Support Fusion to reimagine integration for the AI era, connecting an entire industry on infrastructure built for what comes next.
Co-founder & CTO
Steve spent nearly a decade as an engineer and project manager at Bosch and Motorola Solutions before moving into product and general management. He joined Knead as an early investor and eventually became General Manager, building the operational and product discipline that now underpins the Support Fusion platform.
Backed by
"Greg and Steve are ideal complements to drastically improve how IT service delivery is managed. They've zeroed in on a major problem with strong market pull and a real data advantage to build from."
"Managed IT has become a critical strategic pillar for the enterprise. Support Fusion's deterministic platform doesn't just solve a technical headache; it unlocks new market growth opportunities within the sector."
"There's a common misconception that AI replaces integration; in reality, it makes integration more critical. We believe Support Fusion sits at the centre of that shift."
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