Skip to main content
Support Fusion

See your platforms connected. In 30 minutes.

Tickets get copied manually. Updates get missed. We show you a different way - live, with your actual setup.

30 minutes · Your platforms · No pitch deck

What the 30 minutes covers

Your actual setup, not a canned demo

We configure a live connection between your specific platforms during the call. Field mapping, direction controls, SLA rules - tuned to your workflow, not a generic walkthrough.

How the compliance story holds up

Healthcare clients, finance, government - we walk through data minimisation, zero ticket storage, and hosting location so you can answer your client's security team with confidence.

What happens when something changes

Platforms upgrade, clients change tools, people leave. We cover how we maintain the integration on your behalf so the question "who owns this?" never comes up.

Our engineers stay working in ConnectWise the way they always have. When the customer's team escalates a ticket to us via Jira, it lands on our board, and we action it. No one on either side is copying tickets or placing updates in each other's portals. The whole integration was configured across a couple of meetings.

Max Manghelli

Senior Architect, Canary IT

Trusted by teams at

HealthecarePlanet6CanaryEricomAdamsLogicalisSystimaAustralian Venue CoCalvaryJemenaCoastalAdrian SteelCambridge AssociatesDefenovateChorusCharles SquareBenchmark 365Techsavvy Solutions Group

Pick a time below

An integration specialist will run the session, tailored to your platforms. We'll walk through how sync would work for your team and answer any questions along the way.