Updates to billing, org management and support
At Support Fusion, we’re focused on making it simple for MSPs and enterprises to get up and running quickly. This week’s updates are all about improving the administration experience.
A smarter organisation tab
You can now manage the basics of your account directly in-app. Update your organisation details, invite new users, and see who’s already part of your team - all in one place.
Full visibility on billing
Keeping track of your subscription should be straightforward. We’ve improved the billing tab so you can:
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Review your current plan and subscription details
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Update your payment card securely
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Access your payment history
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Download past invoices for your records
More ways to connect with us
We’ve also expanded the help tab with two new options:
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Book a success call – schedule directly with Greg & Steve to review your setup and ensure you’re getting the most out of Support Fusion.
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Join theReddit community – we’re building this as the go-to place for users to connect, share ideas, and shape the roadmap.
Why it matters
These updates may seem small, but they’re designed to remove friction during onboarding and give customers more control. Whether it’s managing team access, staying on top of billing, or engaging with the Support Fusion team, everything is now just a click away.
