Release notes
HaloPSA comment sync configuration enhancements, bidirectional same-cycle sync for comments, attachments, and time entries, and ConnectWise to ConnectWise integration improvements.
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HaloPSA comment sync configuration
New configuration options give you finer control over which comments sync out of HaloPSA - including the ability to filter by comment type or visibility.
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Same-cycle bidirectional sync
When both sides of a ticket relationship are updated in the same sync cycle, comments, attachments, and time entries now sync in both directions without waiting for the next cycle.
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ConnectWise to ConnectWise reliability
Integration test coverage for ConnectWise to ConnectWise pairings was expanded, surfacing and resolving edge cases in company lookups and multi-board configurations.
Questions about this release?
Talk to the Support Fusion team about how these changes affect your setup.
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