Skip to main content
Support Fusion
All releases

Support Fusion release v8

A stabilisation release focused on sync engine reliability and ticket closure process improvements across platforms.

31 Dec 2025

Key updates in v8

Improved
  • Ticket closure process

    Resolved issues with the case management closure process that could prevent tickets from being correctly closed on the source platform after resolution on the target.

  • Sync engine reliability

    Stability improvements across the sync engine to reduce error rates and improve recovery from transient platform API failures.

Questions about this release?

Ask Fusio, our AI assistant, about anything in v8 and get an answer straight away. Prefer a walkthrough with the team? Book a demo.

Book a demo